Did you know that “56% of customer tweets to companies are being ignored.”?(source: AllTwitter) That’s scary. One of the most functional aspects of social media platforms is their ability to provide you with insight pertaining to how your business is perceived by others. … Continue reading →
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Your Customers’ Comments on Social Media: Listen, Respond & Learn
Did you know that “56% of customer tweets to companies are being ignored.”?(source: AllTwitter) That’s scary. One of the most functional aspects of social media platforms is their ability to provide you with insight pertaining to how your business is perceived by others. … Continue reading →